Revitalising and Helping Your Staff

 

Revitalises Agency Staff

Training to deliver GOALS revitalises staff who might be a bit burnt out, de-sensitised or demoralised by difficult clients. Staff see themselves more as part of the solution and less as an obstacle to their clients.

So not just participants but also the facilitators take a great deal of value from GOALS.

Helps Agency Staff to Do Their Jobs

All agencies want to reduce the number of “no-shows” of clients and make meetings carried out by their staff more meaningful.

Instead of just going through the motions, your staff want clients who are ready to take the necessary actions to find work.

Having addressed many of the personal issues which can get in the way of back-to-work programmes, trainers and support staff are able to concentrate on helping their clients find jobs, education or training, rather than on persuading them to want to work.

More placements in less time at lower cost

GOALS makes clients less resistant and more receptive to advice and guidance, so agency staff can achieve more job placements in less time at a lower cost per client.

During a typical two-day GOALS workshop, the client draws up an action plan to find employment, which springs from their personal hopes and aspirations. From this, staff gain the insight to help the client realise their plans through their regular one-to-one meetings.

As the basis for any conventional training programme, or on its own, GOALS is designed to rejuvenate the enthusiasm for training and work in ways that last longer than just a few days or weeks.

The programme’s interactive training style keeps participant interest at a high level, which improves retention.

The programme is cost effective (£29 per participant), results oriented and works within tight budgets, which helps agency effectiveness.

The outlook of hope created reduces no-shows and dropouts, which effectively reduces programme costs.

The programme is flexible so it can be easily modified and expanded upon and can be delivered on its own or in conjunction with other initiatives.

The self-esteem of the agency grows, which ultimately enhances the quality of the training for participants.

All types of participants identify with the programme through the use of a variety of role models.

There is also provision for ongoing mentoring, support and counselling.